Frequently asked questions
What is SEO?
SEO refers to Search Engine Optimization. You may also heard of others referring it to being page one ranking in Google or simply how your website ranks on Search Engine (mainly Google). when users search for some of the services they required.
SEO service is mainly categorize into On-Page SEO and Off-Page SEO. On-Page SEO refers to the work done on your website, for instance: Meta Tagging, Speed Optimising, Building Internal Links, etc. Off-Page SEO refers to building up links externally.
Do you provide 24 x 7 support for hosting?
Yes, our customers are able to enjoy 24 x 7 phone and email support for hosting.
How do I ask for a quotation from WLP Digital?
Please fill up our enquiry form for a meeting. Afterward confirming a date and time, we will have the meeting to get to know your design and system programming requirements. As soon as we understand the job criteria, a detailed quotation stating all the included features will be provided.
What do I need to prepare for a typical 10 page Content Management System (CMS) website?
For a typical 10-page CMS (Content Management System) website, you will require to prepare these details:• Logo of your company
- Sitemap and Content of each web page
- Questionnaire from our company. This questionnaire will allow us to better understand your desired look and feel.
Is there any warranty support after the website goes “Live” mode?
To understand the scope covered under warranty and the period, please refer to the quotation issued by our company. All our web projects come with a warranty after the website goes “live”. In general, for most websites, our warranty period is 6 months. While for most e-Commerce and custom web development projects, our warranty period is up to 12 months.
How is the payment arrangement?
Please check on the Terms and Conditions on your quotation for a more accurate understanding of the payment arrangement, Typically, for most of our web projects, an initial payment of 50% of the entire fees will be required before the commencement of any related web designing services.
And the remaining payment of 50% will be due upon completion of the final design and programming. We remain supportive for our client’s work after the final payment has been made, including support to launch the website and providing the warranty support after the website goes ‘Live’.