Frequently asked questions

What is SEO?

SEO refers to Search Engine Optimization. You may also heard of others referring it to being page one ranking in Google or simply how your website ranks on Search Engine (mainly Google). when users search for some of the services they required.

SEO service is mainly categorize into On-Page SEO and Off-Page SEO. On-Page SEO refers to the work done on your website, for instance: Meta Tagging, Speed Optimising, Building Internal Links, etc. Off-Page SEO refers to building up links externally.

Do you provide 24 x 7 support for hosting?

Yes, our customers are able to enjoy 24 x 7 phone and email support for hosting.

How do I ask for a quotation from WLP Digital?

Please fill up our enquiry form for a meeting. Afterward confirming a date and time, we will have the meeting to get to know your design and system programming requirements. As soon as we understand the job criteria, a detailed quotation stating all the included features will be provided.

What do I need to prepare for a typical 10 page Content Management System (CMS) website?

For a typical 10-page CMS (Content Management System) website, you will require to prepare these details:• Logo of your company

  • Sitemap and Content of each web page
  • Questionnaire from our company. This questionnaire will allow us to better understand your desired look and feel.
Is there any warranty support after the website goes “Live” mode?

To understand the scope covered under warranty and the period, please refer to the quotation issued by our company. All our web projects come with a warranty after the website goes “live”. In general, for most websites, our warranty period is 6 months. While for most e-Commerce and custom web development projects, our warranty period is up to 12 months.

How is the payment arrangement?

Please check on the Terms and Conditions on your quotation for a more accurate understanding of the payment arrangement, Typically, for most of our web projects, an initial payment of 50% of the entire fees will be required before the commencement of any related web designing services.

And the remaining payment of 50% will be due upon completion of the final design and programming. We remain supportive for our client’s work after the final payment has been made, including support to launch the website and providing the warranty support after the website goes ‘Live’.

The Cocoa Trees Logo
Godmama Logo (Square)
BPD Zenith Logo (Square)
Ippudo Logo
My Awesome Cafe Logo
NUS Logo
Papa Ayam Logo
Pistachio Logo
Power La Logo

Thomas LimThomas Lim
04:54 29 Jan 22
I have to admit that working with WLP Digital Ecommerce team has been awesome. Information provided was accurate and responses are very fast. Direction of our F&B company digital marketing campaign are clear and highly result driven. Thank you for driving up our marketing and sales!
sheena tecksheena teck
06:48 09 Jan 22
WLP Digital has a great team that helped me develop my online website for my customers to purchase easily. I have also engage their social media marketing management which has tremendously increase my sales revenue. I like the professionalism of their digital consultant and my digital campaign manager has always provided me with quality data to allow me to plan my marketing strategy with them together. Keep up the great work!
Elizabeth LEEElizabeth LEE
03:14 09 Jan 22
We were novices in term of website design but we were really fortunate to dealt with a professional digital solutions team @ WLP Digital.The project team handheld us through the whole process. They were earnest and prompt in answering all our queries and concerns, and always on hand to offer practical solutions that led to the successful launch of our corporate website. Keep up the great work ! ^^
Khoo Beng hwaKhoo Beng hwa
03:03 09 Jan 22
We had a great time working with the digital solutions team from the WLP Digital. Bryan is well equipped with the professional knowledge needed to clarify all our doubts. Furthermore, we can always obtain prompt responses from him where he is always patient when explaining to us.
chai mok fatchai mok fat
09:45 17 Nov 21
Would love to thank the website developer for their professional service in revamping our website. Our project manager's product knowledge is excellent and is able to offer us good advice on how to enhance our corporate website design and website product listings. She is also very accommodating to some of our technical requests which are out of the norm. Web development stays on schedule and WLP digital ultimately launch our website in a timely manner. Impressive by the web design work and flow!
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